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AAA - CSAA Insurance Group

Sr. Commercial Casualty Claims Specialist (Remote)

AAA - CSAA Insurance Group, Florida, New York, United States

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Employer Industry: Commercial Insurance

Why consider this job opportunity

Salary up to $(amount)

Performance bonus included in the total compensation package

401(k) with a company match to support your financial future

Flexible working options: choose remote, hybrid, or in-person

Opportunity to contribute to a mission focused on inclusion and belonging

Participate in a dynamic work culture that values innovation and community service

What to Expect (Job Responsibilities)

Manage all aspects of 1st and 3rd party injury claims of low to moderate complexity

Make coverage determinations and conduct investigative work on liability claims

Assist in taking first notice of loss calls and participate in the department phone queue

Develop negotiation strategies to resolve claims efficiently with insureds and claimants

Communicate pertinent case facts to supervisors or management as needed

What is Required (Qualifications)

4-5 years of claims experience with a minimum of 3-5 years in casualty adjuster experience

High school diploma (HS/GED) or a minimum of 3 years experience in a casualty claims role within the P&C insurance industry

Must hold an Adjuster's license for all applicable states or obtain licenses within 90 days of filling the position

Strong problem‑solving skills and ability to handle multiple claims simultaneously

Willingness to travel as needed for role, including team meetings and other in‑person engagements

How to Stand Out (Preferred Qualifications)

5+ years of casualty claims adjuster experience

BA/BS in business, insurance, or a related area, or equivalent combination of education and experience

Experience handling commercial claims

Bilingual (Spanish) skills

Active participation in employee resource groups or community service initiatives

"We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

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