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AAA - CSAA Insurance Group

Sr. Commercial Casualty Claims Specialist (Remote)

AAA - CSAA Insurance Group, Homer, Louisiana, United States, 71040

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Why consider this job opportunity

Competitive total compensation package including performance bonus and 401(k) with company match

Opportunity for career advancement and growth within a dynamic, innovative company

Flexible work options available: remote, hybrid, or in‑person

Focus on inclusion and belonging within the company culture

Chance to make a positive impact on customer service and community engagement

Support for employees' development and diverse backgrounds

What to Expect (Job Responsibilities)

Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision

Handle all aspects of liability injury claims of low to moderate complexity, including coverage and damage concerns

Make coverage determinations and conduct investigative work related to claims

Develop negotiation strategies to resolve claims effectively with insureds and claimants

Participate in taking first notice of loss calls and assist in the department phone queue as needed

What is Required (Qualifications)

4‑5 years of claims experience with a minimum of 3‑5 years in casualty adjuster experience

High school diploma (HS/GED) or at least 3 years of experience in a casualty claims role within the P&C insurance industry

Must hold an Adjuster's license for all applicable states or obtain license(s) within 90 days of filling the position

Exceptional communication skills and ability to shape company culture

Willingness to travel as needed for role and team meetings

How to Stand Out (Preferred Qualifications)

5+ years of casualty claims adjuster experience

BA/BS in business, insurance, or a related area, or equivalent combination of education and experience

Commercial claims handling experience

Bilingual (Spanish) skills

Active participation in employee resource groups and community service

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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