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AAA - CSAA Insurance Group

PIP Claims Specialist - Remote

AAA - CSAA Insurance Group, Knoxville, Tennessee, United States, 37955

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Employer Industry: Personal Lines Property and Casualty Insurance

Why consider this job opportunity

Opportunity for performance bonuses and a comprehensive total compensation package

Flexible remote work position available across multiple states

Supportive company culture focused on inclusion and belonging

Opportunity for career advancement within a dynamic team

Commitment to environmental sustainability and community service

What to Expect (Job Responsibilities)

Handle moderately complex Personal Injury Protection (PIP) and Medical Pay claims from start to finish

Investigate, evaluate, and settle medical expense and PIP claims, making coverage determinations

Serve as the owning adjuster for claims with reserves up to policy limits

Rule out exposures such as uninsured/underinsured motorist and subrogation

Present coverage issues to the committee as needed

What is Required (Qualifications)

Minimum of 1‑2 years of claims experience

Bachelor's degree in business, insurance, or a related field, or equivalent combination of education and experience

Must obtain and maintain multiple Adjuster’s Licenses within the first 90 days of employment

Strong computer navigation abilities and outstanding interpersonal skills

Ability to manage multiple tasks simultaneously in a remote setting

How to Stand Out (Preferred Qualifications)

Prior experience handling PIP claims and first‑party medical coverage

Knowledge of collision, loss‑of‑use, third‑party property damage, and bodily injury exposures

Flexibility to work shifts during operating hours from 5:30 a.m. to 7 p.m. in your time zone

Bilingual skills are a plus

Active participation in company culture initiatives, such as employee resource groups

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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