Corporate Aftermarket Support Specialist (Entry–Mid Level Growth Role)
WMH Solutions, Charlotte, NC, United States
Corporate Aftermarket Support Specialist (Entry–Mid Level Growth Role)
Department:
Service
Employment Type:
Full Time
Location:
Corporate Branch
Reporting To:
Alex Phifer
Description Forklifts | Material Handling | Operations Support | Parts & Service | Corporate Aftermarket
Location:
WMH Corporate HQ – Charlotte, NC
Division:
Aftermarket | Operations Support | Customer Experience
Level:
Entry–Mid Level | High-Growth Track
Join WMH — Where Aftermarket Excellence Meets Industry Innovation
At WMH, we don’t hire for today — we hire for who you can become.
This Corporate Aftermarket Support Specialist role is a career-launch opportunity for driven, detail-oriented professionals looking to break into corporate aftermarket operations with real visibility, hands‑on experience, and a clear path to advancement.
If you love:
Fast‑paced operations
Being the go‑to problem solver
Working across service, parts, technicians & customers
And growing into leadership…
This role was built for you.
⚠️ This role is designed for entry to mid‑level professionals. Highly seasoned aftermarket managers or senior‑level veterans may find this role below their experience level.
Your Mission You are the corporate connector that keeps WMH’s aftermarket engine running smoothly across:
Branches
Technicians
Parts & Service Teams
OEMs
Customers
You bring clarity, coordination, and consistency to everything aftermarket.
️ What You’ll Do ✅ Customer & Dealer Support (High Priority)
Provide high‑level parts & service support for WMH branches and customers
Troubleshoot equipment inquiries, parts questions, warranty claims & ticket escalations
Assist with equipment records, repair coordination, and customer communication
Support Linde/other OEM programs, portals, policies & compliance
✅ Service & Parts Coordination \
Work closely with Service Managers, Parts Teams, & Regional Directors
Track open work orders, parts shortages, backorders, and ETA updates
Support quoting, job scheduling, PM program coordination & contract maintenance
Monitor fleet health, PM compliance, and equipment uptime
✅ Aftermarket Process Optimization
Standardize best practices across Service, Parts, Warranty, & Support
Help with reporting, KPI tracking, and operational improvement
Support corporate initiatives: safety, productivity, efficiency, & customer experience
Safety, Compliance & Technician Training Support (NEW — High Impact)
Monitor EHS Safety Compliance — Assist with oversight of WMH’s EHS system to ensure branches and technicians remain up to date on required modules, certifications, safety tasks, and documentation.
Track Training Completion & Compliance — Maintain accurate records for OSHA requirements, equipment safety courses, site audits, and technician compliance milestones.
New‑Hire Technician Training Coordination — Build and manage onboarding schedules for technicians, ensuring timely completion of OEM training, safety modules, orientation, and skill development milestones.
Partner With Corporate EHS & Leadership — Work directly with our Corporate EHS Manager, Service Managers, and Regional Directors to align on safety expectations, compliance progress, and technician development paths.
Systems You’ll Learn
Dealer/OEM Portals
Fleet Database
Service CRM
Parts Ordering Platforms
Warranty Management Systems
You’ll become a corporate systems specialist.
What You Bring (Your Strengths)
Experience in material handling, forklifts, heavy equipment, dealership, or aftermarket operations
Knowledge of parts, service, warranty, or technical support
Strong customer service and communication skills
Ability to coordinate multiple moving parts under pressure
Tech‑savvy — systems, databases, reporting & process tracking
Problem‑solver mindset — you see roadblocks and create solutions
Organized, detail‑focused, reliable
Why THIS Role Matters
Technicians
Branches
Corporate
OEMs
Customers
You directly influence:
Equipment uptime
Customer satisfaction
Technician success
Aftermarket growth
What WMH Offers You Competitive Pay + Performance Opportunities
We reward expertise, performance, and growth — not just tenure.
Premium Full Benefits Package
Medical, Dental, Vision
Life insurance & AD&D
HSA & PPO options
Company‑paid benefits
Real Career Advancement Aftermarket is one of our fastest‑growing divisions. Growth paths include:
Corporate Aftermarket Coordinator
Parts Manager
Service Manager
Warranty Specialist
OEM Programs Specialist
Operations Leader
Training & Development
OEM certifications
WMH leadership training
Systems Mastery training
Corporate & Regional Mentorship
Culture That Wins At WMH, you’re not a number — you're a difference‑maker.
We believe in:
Ownership
Integrity
Initiative
Growth
Excellence
Teamwork
We win together. We grow together. We protect our people.
WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations.
Why WMH?
Exclusive Linde Material Handling partnership
Industry‑leading automation & fleet tech
Leadership development at every level
Top‑tier pay + long‑term stability
Culture built on innovation, accountability & growth
This isn’t a parking spot.
This is a launchpad.
If you’re ready to:
Stop watching growth
Start building it
And shape the future of aftermarket operations…
Apply Today: wmhsolutions.pinpointhq.com
#J-18808-Ljbffr
Service
Employment Type:
Full Time
Location:
Corporate Branch
Reporting To:
Alex Phifer
Description Forklifts | Material Handling | Operations Support | Parts & Service | Corporate Aftermarket
Location:
WMH Corporate HQ – Charlotte, NC
Division:
Aftermarket | Operations Support | Customer Experience
Level:
Entry–Mid Level | High-Growth Track
Join WMH — Where Aftermarket Excellence Meets Industry Innovation
At WMH, we don’t hire for today — we hire for who you can become.
This Corporate Aftermarket Support Specialist role is a career-launch opportunity for driven, detail-oriented professionals looking to break into corporate aftermarket operations with real visibility, hands‑on experience, and a clear path to advancement.
If you love:
Fast‑paced operations
Being the go‑to problem solver
Working across service, parts, technicians & customers
And growing into leadership…
This role was built for you.
⚠️ This role is designed for entry to mid‑level professionals. Highly seasoned aftermarket managers or senior‑level veterans may find this role below their experience level.
Your Mission You are the corporate connector that keeps WMH’s aftermarket engine running smoothly across:
Branches
Technicians
Parts & Service Teams
OEMs
Customers
You bring clarity, coordination, and consistency to everything aftermarket.
️ What You’ll Do ✅ Customer & Dealer Support (High Priority)
Provide high‑level parts & service support for WMH branches and customers
Troubleshoot equipment inquiries, parts questions, warranty claims & ticket escalations
Assist with equipment records, repair coordination, and customer communication
Support Linde/other OEM programs, portals, policies & compliance
✅ Service & Parts Coordination \
Work closely with Service Managers, Parts Teams, & Regional Directors
Track open work orders, parts shortages, backorders, and ETA updates
Support quoting, job scheduling, PM program coordination & contract maintenance
Monitor fleet health, PM compliance, and equipment uptime
✅ Aftermarket Process Optimization
Standardize best practices across Service, Parts, Warranty, & Support
Help with reporting, KPI tracking, and operational improvement
Support corporate initiatives: safety, productivity, efficiency, & customer experience
Safety, Compliance & Technician Training Support (NEW — High Impact)
Monitor EHS Safety Compliance — Assist with oversight of WMH’s EHS system to ensure branches and technicians remain up to date on required modules, certifications, safety tasks, and documentation.
Track Training Completion & Compliance — Maintain accurate records for OSHA requirements, equipment safety courses, site audits, and technician compliance milestones.
New‑Hire Technician Training Coordination — Build and manage onboarding schedules for technicians, ensuring timely completion of OEM training, safety modules, orientation, and skill development milestones.
Partner With Corporate EHS & Leadership — Work directly with our Corporate EHS Manager, Service Managers, and Regional Directors to align on safety expectations, compliance progress, and technician development paths.
Systems You’ll Learn
Dealer/OEM Portals
Fleet Database
Service CRM
Parts Ordering Platforms
Warranty Management Systems
You’ll become a corporate systems specialist.
What You Bring (Your Strengths)
Experience in material handling, forklifts, heavy equipment, dealership, or aftermarket operations
Knowledge of parts, service, warranty, or technical support
Strong customer service and communication skills
Ability to coordinate multiple moving parts under pressure
Tech‑savvy — systems, databases, reporting & process tracking
Problem‑solver mindset — you see roadblocks and create solutions
Organized, detail‑focused, reliable
Why THIS Role Matters
Technicians
Branches
Corporate
OEMs
Customers
You directly influence:
Equipment uptime
Customer satisfaction
Technician success
Aftermarket growth
What WMH Offers You Competitive Pay + Performance Opportunities
We reward expertise, performance, and growth — not just tenure.
Premium Full Benefits Package
Medical, Dental, Vision
Life insurance & AD&D
HSA & PPO options
Company‑paid benefits
Real Career Advancement Aftermarket is one of our fastest‑growing divisions. Growth paths include:
Corporate Aftermarket Coordinator
Parts Manager
Service Manager
Warranty Specialist
OEM Programs Specialist
Operations Leader
Training & Development
OEM certifications
WMH leadership training
Systems Mastery training
Corporate & Regional Mentorship
Culture That Wins At WMH, you’re not a number — you're a difference‑maker.
We believe in:
Ownership
Integrity
Initiative
Growth
Excellence
Teamwork
We win together. We grow together. We protect our people.
WMH is a 35+ year material handling leader with 11 locations across the Southeast and 250+ professionals powering sales, service, fleet, and aftermarket operations.
Why WMH?
Exclusive Linde Material Handling partnership
Industry‑leading automation & fleet tech
Leadership development at every level
Top‑tier pay + long‑term stability
Culture built on innovation, accountability & growth
This isn’t a parking spot.
This is a launchpad.
If you’re ready to:
Stop watching growth
Start building it
And shape the future of aftermarket operations…
Apply Today: wmhsolutions.pinpointhq.com
#J-18808-Ljbffr