Corporate Aftermarket Support Specialist (Entry–Mid Level Growth Role)
WMH Solutions, Inc., Charlotte, NC, United States
Entry–Mid Level | High‑Growth Track
Join WMH — Where Aftermarket Excellence Meets Industry Innovation
Department Service
Location Corporate Branch
Description Corporate Aftermarket Support Specialist (Entry–Mid Level Growth Role)
Forklifts | Material Handling | Operations Support | Parts & Service | Corporate Aftermarket
Location:
WMH Corporate HQ – Charlotte, NC
Division:
Aftermarket | Operations Support | Customer Experience
Level:
Entry–Mid Level | High‑Growth Track
At WMH, we don’t hire for today — we hire for who you can become. This
Corporate Aftermarket Support Specialist
role is a
career‑launch opportunity
for driven, detail‑oriented professionals looking to break into
corporate aftermarket operations
with real visibility, hands‑on experience, and a clear path to advancement.
If you love
Fast‑paced operations
Being the go‑to problem solver
Working across service, parts, technicians & customers
And growing into leadership
This role was built for you.
Your Mission You are the
corporate connector
that keeps WMH’s aftermarket engine running smoothly across:
Branches
Technicians
Parts & Service Teams
OEMs
Customers
️ What You’ll Do ✅ Customer & Dealer Support (High Priority)
Provide high‑level parts & service support for WMH branches and customers
Troubleshoot equipment inquiries, parts questions, warranty claims & ticket escalations
Assist with equipment records, repair coordination, and customer communication
Support Linde/other OEM programs, portals, policies & compliance
✅ Service & Parts Coordination
Work closely with Service Managers, Parts Teams, & Regional Directors
Track open work orders, parts shortages, backorders, and ETA updates
Support quoting, job scheduling, PM program coordination & contract maintenance
Monitor fleet health, PM compliance, and equipment uptime
✅ Aftermarket Process Optimization
Standardize best practices across Service, Parts, Warranty, & Support
Help with reporting, KPI tracking, and operational improvement
Support corporate initiatives: safety, productivity, efficiency, & customer experience
Safety, Compliance & Technician Training Support
Monitor EHS Safety Compliance — Assist with oversight of WMH’s EHS system to ensure branches and technicians remain up to date on required modules, certifications, safety tasks, and documentation.
Track Training Completion & Compliance — Maintain accurate records for OSHA requirements, equipment safety courses, site audits, and technician compliance milestones.
New‑Hire Technician Training Coordination — Build and manage onboarding schedules for technicians, ensuring timely completion of OEM training, safety modules, orientation, and skill development milestones.
Partner With Corporate EHS & Leadership — Work directly with our Corporate EHS Manager, Service Managers, and Regional Directors to align on safety expectations, compliance progress, and technician development paths.
Systems You’ll Learn Systems & Data Management
Dealer/OEM Portals
Fleet Database
Service CRM
Parts Ordering Platforms
Warranty Management Systems
You’ll become a
corporate systems specialist .
What You Bring (Your Strengths)
Experience in material handling, forklifts, heavy equipment, dealership, or aftermarket operations
Knowledge of parts, service, warranty, or technical support
Strong customer service and communication skills
Ability to coordinate multiple moving parts under pressure
Tech‑savvy—systems, databases, reporting & process tracking
Problem‑solver mindset—you see roadblocks and create solutions
Organized, detail‑focused, reliable
Why THIS Role Matters This role is the bridge between:
Technicians
Branches
Corporate
OEMs
Customers
You directly influence:
Equipment uptime
Customer satisfaction
Technician success
Aftermarket growth
What WMH Offers You Competitive Pay + Performance Opportunities
We reward expertise, performance, and growth — not just tenure.
Premium Full Benefits Package
Medical, Dental, Vision
Life insurance & AD&D
HSA & PPO options
Company‑paid benefits
Real Career Advancement Aftermarket is one of our fastest‑growing divisions. Growth paths include:
Corporate Aftermarket Coordinator
Parts Manager
Service Manager
Warranty Specialist
OEM Programs Specialist
Operations Leader
Training & Development
OEM certifications
WMH leadership training
Systems Mastery training
Corporate & Regional Mentorship
Culture That Wins At WMH, you’re not a number — you're a difference‑maker.
We believe in:
Ownership
Integrity
Initiative
Growth
Excellence
Teamwork
We win together. We grow together. We protect our people.
About WMH WMH is a 35+ year material handling leader with
11 locations across the Southeast
and 250+ professionals powering sales, service, fleet, and aftermarket operations.
Why WMH?
Exclusive
Linde Material Handling
partnership
Industry‑leading automation & fleet tech
Leadership development at every level
Top‑tier pay + long‑term stability
Culture built on innovation, accountability & growth
Ready to Launch Your Career? This isn’t a parking spot. This is a launchpad.
If you’re ready to:
Stop watching growth
Start building it
And shape the future of aftermarket operations
Apply Today: wmhsolutions.pinpointhq.com
Equal Employment Opportunity At WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they’re respected, supported, and valued. We provide equal employment opportunities to all — regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive.
Accessibility If you need an accommodation during the hiring process, we’re here to help. Please reach out and we’ll gladly support you.
Your Career Has a Future Here We don’t just offer jobs — we build careers grounded in growth, integrity, innovation, and real opportunity.
Your talent belongs in a place where it’s recognized and developed.
Explore Opportunities https://wmhsolutions.pinpointhq.com
#J-18808-Ljbffr
Join WMH — Where Aftermarket Excellence Meets Industry Innovation
Department Service
Location Corporate Branch
Description Corporate Aftermarket Support Specialist (Entry–Mid Level Growth Role)
Forklifts | Material Handling | Operations Support | Parts & Service | Corporate Aftermarket
Location:
WMH Corporate HQ – Charlotte, NC
Division:
Aftermarket | Operations Support | Customer Experience
Level:
Entry–Mid Level | High‑Growth Track
At WMH, we don’t hire for today — we hire for who you can become. This
Corporate Aftermarket Support Specialist
role is a
career‑launch opportunity
for driven, detail‑oriented professionals looking to break into
corporate aftermarket operations
with real visibility, hands‑on experience, and a clear path to advancement.
If you love
Fast‑paced operations
Being the go‑to problem solver
Working across service, parts, technicians & customers
And growing into leadership
This role was built for you.
Your Mission You are the
corporate connector
that keeps WMH’s aftermarket engine running smoothly across:
Branches
Technicians
Parts & Service Teams
OEMs
Customers
️ What You’ll Do ✅ Customer & Dealer Support (High Priority)
Provide high‑level parts & service support for WMH branches and customers
Troubleshoot equipment inquiries, parts questions, warranty claims & ticket escalations
Assist with equipment records, repair coordination, and customer communication
Support Linde/other OEM programs, portals, policies & compliance
✅ Service & Parts Coordination
Work closely with Service Managers, Parts Teams, & Regional Directors
Track open work orders, parts shortages, backorders, and ETA updates
Support quoting, job scheduling, PM program coordination & contract maintenance
Monitor fleet health, PM compliance, and equipment uptime
✅ Aftermarket Process Optimization
Standardize best practices across Service, Parts, Warranty, & Support
Help with reporting, KPI tracking, and operational improvement
Support corporate initiatives: safety, productivity, efficiency, & customer experience
Safety, Compliance & Technician Training Support
Monitor EHS Safety Compliance — Assist with oversight of WMH’s EHS system to ensure branches and technicians remain up to date on required modules, certifications, safety tasks, and documentation.
Track Training Completion & Compliance — Maintain accurate records for OSHA requirements, equipment safety courses, site audits, and technician compliance milestones.
New‑Hire Technician Training Coordination — Build and manage onboarding schedules for technicians, ensuring timely completion of OEM training, safety modules, orientation, and skill development milestones.
Partner With Corporate EHS & Leadership — Work directly with our Corporate EHS Manager, Service Managers, and Regional Directors to align on safety expectations, compliance progress, and technician development paths.
Systems You’ll Learn Systems & Data Management
Dealer/OEM Portals
Fleet Database
Service CRM
Parts Ordering Platforms
Warranty Management Systems
You’ll become a
corporate systems specialist .
What You Bring (Your Strengths)
Experience in material handling, forklifts, heavy equipment, dealership, or aftermarket operations
Knowledge of parts, service, warranty, or technical support
Strong customer service and communication skills
Ability to coordinate multiple moving parts under pressure
Tech‑savvy—systems, databases, reporting & process tracking
Problem‑solver mindset—you see roadblocks and create solutions
Organized, detail‑focused, reliable
Why THIS Role Matters This role is the bridge between:
Technicians
Branches
Corporate
OEMs
Customers
You directly influence:
Equipment uptime
Customer satisfaction
Technician success
Aftermarket growth
What WMH Offers You Competitive Pay + Performance Opportunities
We reward expertise, performance, and growth — not just tenure.
Premium Full Benefits Package
Medical, Dental, Vision
Life insurance & AD&D
HSA & PPO options
Company‑paid benefits
Real Career Advancement Aftermarket is one of our fastest‑growing divisions. Growth paths include:
Corporate Aftermarket Coordinator
Parts Manager
Service Manager
Warranty Specialist
OEM Programs Specialist
Operations Leader
Training & Development
OEM certifications
WMH leadership training
Systems Mastery training
Corporate & Regional Mentorship
Culture That Wins At WMH, you’re not a number — you're a difference‑maker.
We believe in:
Ownership
Integrity
Initiative
Growth
Excellence
Teamwork
We win together. We grow together. We protect our people.
About WMH WMH is a 35+ year material handling leader with
11 locations across the Southeast
and 250+ professionals powering sales, service, fleet, and aftermarket operations.
Why WMH?
Exclusive
Linde Material Handling
partnership
Industry‑leading automation & fleet tech
Leadership development at every level
Top‑tier pay + long‑term stability
Culture built on innovation, accountability & growth
Ready to Launch Your Career? This isn’t a parking spot. This is a launchpad.
If you’re ready to:
Stop watching growth
Start building it
And shape the future of aftermarket operations
Apply Today: wmhsolutions.pinpointhq.com
Equal Employment Opportunity At WMH, we believe diversity drives innovation and opportunity fuels excellence. Every applicant and employee deserves a workplace where they’re respected, supported, and valued. We provide equal employment opportunities to all — regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic. We maintain a workplace free from discrimination, harassment, and retaliation so every person can thrive.
Accessibility If you need an accommodation during the hiring process, we’re here to help. Please reach out and we’ll gladly support you.
Your Career Has a Future Here We don’t just offer jobs — we build careers grounded in growth, integrity, innovation, and real opportunity.
Your talent belongs in a place where it’s recognized and developed.
Explore Opportunities https://wmhsolutions.pinpointhq.com
#J-18808-Ljbffr