Concentrix
Customer Service Rep – Financial (Remote)
Concentrix, Granite Heights, Wisconsin, United States
Employer Industry: Customer Service & Support
Why consider this job opportunity:
Salary range of $15-$17/hr, with actual salaries depending on qualifications and experience
DailyPay enrollment option to access pay early
Paid training and performance-based incentives
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Work-from-home convenience with a supportive and inclusive culture
Opportunities for career growth and participation in diverse employee networking groups
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
Minimum of 6 months of customer service experience
Open availability for scheduled shifts
High school diploma or GED
Ability to work in a quiet, distraction-free environment at home
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications):
Eagerness to learn new technologies
Experience with remote work setups
Familiarity with customer relationship management (CRM) tools
Previous experience in a financial services environment
Strong interpersonal skills with a focus on customer satisfaction
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary range of $15-$17/hr, with actual salaries depending on qualifications and experience
DailyPay enrollment option to access pay early
Paid training and performance-based incentives
Comprehensive benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
Work-from-home convenience with a supportive and inclusive culture
Opportunities for career growth and participation in diverse employee networking groups
What to Expect (Job Responsibilities):
Provide inbound customer support using a call flow guide
Help customers resolve basic technical issues
Track, document, and retrieve information in databases
Offer additional products and/or services
Deliver expert customer experiences with a positive attitude
What is Required (Qualifications):
Minimum of 6 months of customer service experience
Open availability for scheduled shifts
High school diploma or GED
Ability to work in a quiet, distraction-free environment at home
Strong computer navigation skills and proficiency in fast-paced multi-tasking
How to Stand Out (Preferred Qualifications):
Eagerness to learn new technologies
Experience with remote work setups
Familiarity with customer relationship management (CRM) tools
Previous experience in a financial services environment
Strong interpersonal skills with a focus on customer satisfaction
#CustomerService #RemoteWork #CareerGrowth #InclusiveCulture #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr