MCI
Employer Industry:
Business Process Outsourcing (BPO)
Why consider this job opportunity:
Salary up to $19.00 per hour
Opportunity for career advancement and growth within the organization
Incentives and rewards, including cash bonuses and prizes
Comprehensive health benefits available after 90 days of employment
Paid time off and a fun, engaging work environment
Bilingual proficiency in English and Spanish is a requirement, enhancing your marketability
What to Expect (Job Responsibilities):
Handle inbound and outbound calls in a courteous and professional manner
Listen to customers to understand their needs and resolve issues effectively
Document and process customer claims accurately in appropriate systems
Utilize systems and technology for account management tasks
Attend training sessions to stay updated on program knowledge and processes
What is Required (Qualifications):
High School Diploma or GED
Bilingual proficiency in English and Spanish
Experience with data entry utilizing a computer
Ability to work regular shifts within operational hours, including during training
Excellent organizational, written, and verbal communication skills
How to Stand Out (Preferred Qualifications):
One (1) year of experience in customer service, technical support, or similar roles in a contact center environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Business Process Outsourcing (BPO)
Why consider this job opportunity:
Salary up to $19.00 per hour
Opportunity for career advancement and growth within the organization
Incentives and rewards, including cash bonuses and prizes
Comprehensive health benefits available after 90 days of employment
Paid time off and a fun, engaging work environment
Bilingual proficiency in English and Spanish is a requirement, enhancing your marketability
What to Expect (Job Responsibilities):
Handle inbound and outbound calls in a courteous and professional manner
Listen to customers to understand their needs and resolve issues effectively
Document and process customer claims accurately in appropriate systems
Utilize systems and technology for account management tasks
Attend training sessions to stay updated on program knowledge and processes
What is Required (Qualifications):
High School Diploma or GED
Bilingual proficiency in English and Spanish
Experience with data entry utilizing a computer
Ability to work regular shifts within operational hours, including during training
Excellent organizational, written, and verbal communication skills
How to Stand Out (Preferred Qualifications):
One (1) year of experience in customer service, technical support, or similar roles in a contact center environment
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr