MCI
Employer Industry
Business Process Outsourcing (BPO)
Why consider this job opportunity:
Starting salary up to $19.00 per hour
Participate in daily, weekly, and monthly contests with cash bonuses and prizes
Comprehensive health benefits after 90 days of employment
Opportunities for career growth and internal promotions
Paid Time Off and a casual dress code for comfort while working
Engaging and collaborative work environment
What to Expect (Job Responsibilities):
Handle inbound and outbound customer contacts in a professional manner
Identify customer needs and resolve issues effectively
Maintain accurate documentation of customer claims in the system
Utilize technology for account management tasks and customer inquiries
Attend training sessions and stay updated on program changes and processes
What is Required (Qualifications):
High School Diploma or GED
Bilingual proficiency in English and Spanish
Experience with data entry and computer systems
Ability to work scheduled shifts and maintain punctuality
Excellent organizational, written, and oral communication skills
How to Stand Out (Preferred Qualifications):
One (1) year of experience in customer service or technical support in a contact center environment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity:
Starting salary up to $19.00 per hour
Participate in daily, weekly, and monthly contests with cash bonuses and prizes
Comprehensive health benefits after 90 days of employment
Opportunities for career growth and internal promotions
Paid Time Off and a casual dress code for comfort while working
Engaging and collaborative work environment
What to Expect (Job Responsibilities):
Handle inbound and outbound customer contacts in a professional manner
Identify customer needs and resolve issues effectively
Maintain accurate documentation of customer claims in the system
Utilize technology for account management tasks and customer inquiries
Attend training sessions and stay updated on program changes and processes
What is Required (Qualifications):
High School Diploma or GED
Bilingual proficiency in English and Spanish
Experience with data entry and computer systems
Ability to work scheduled shifts and maintain punctuality
Excellent organizational, written, and oral communication skills
How to Stand Out (Preferred Qualifications):
One (1) year of experience in customer service or technical support in a contact center environment
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr