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JL Connects

Commercial Lines Account Manager

JL Connects, Detroit, Michigan, United States, 48228

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Commercial Insurance Account Manager We are seeking an experienced Commercial Lines Account Manager to take over a book of business supporting accounts ranging from mid-large market clients. Responsibilities include coordinating complex policy transactions, maintaining detailed and accurate records, and providing high-level client support.

Key Responsibilities

Manage assigned commercial accounts, including quotes, coverage changes, renewals, and certificates

Review policies and documents for consistency and compliance

Communicate with clients and underwriters to address inquiries and gather information

Analyze insurance-related contract requirements

Assist Account Executives, complete special projects, and uphold confidentiality standards

Provide excellent customer service and contribute positively to the team environment

Qualifications

Ideally Bachelor’s degree in a related field (preferred) or equivalent experience

Active and valid State of Michigan Property & Casualty Insurance License

Construction experience is ideal

2+ years of experience in commercial insurance account management, ideally handling middle & large market accounts

Strong knowledge of middle market insurance products and carrier relationships

Proficiency with MS Office Suite, AMS360 and ImageRight; will consider experience with related agency management systems

Excellent negotiation, communication, and interpersonal skills

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