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Zendesk

Principal Contact Center Sales Specialist

Zendesk, North, South Carolina, United States, 29112

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Employer Industry:

Customer Experience Solutions

Why consider this job opportunity

Salary up to $353,000.00

Potential for bonuses and additional incentives

Opportunities for professional growth and development within the organization

Collaborative and inclusive work environment

Chance to lead transformational initiatives in contact center technologies

Flexibility to work remotely part of the week while also having opportunities for in-person collaboration

What to Expect (Job Responsibilities)

Collaborate with account executives, pre-sales teams, and partners to identify and pursue sales opportunities

Engage with vendors and delivery partners to align on best practices and sales strategies

Run enablement sessions to upskill field teams and drive pipeline activity

Assist with customer discovery calls and manage deal progress across the territory

Advocate for continuous improvement and innovation by staying ahead of industry trends and emerging technologies

What is Required (Qualifications)

Minimum 7 years of experience in cloud contact center sales

Proven experience in channel sales with a track record of achieving sales targets

Strong analytical skills and experience with scale selling

Technical expertise in Zendesk and Amazon Connect is advantageous

Ability to work autonomously and as part of a fast‑paced team

How to Stand Out (Preferred Qualifications)

Experience selling at the C-level

Proven ability to proactively pursue new business opportunities

Strong communicator with excellent writing, speaking, and listening skills

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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