Zendesk
Principal Contact Center Sales Specialist
Zendesk, North, South Carolina, United States, 29112
Employer Industry:
Customer Experience Solutions
Why consider this job opportunity
Salary up to $353,000.00
Potential for bonuses and additional incentives
Opportunities for professional growth and development within the organization
Collaborative and inclusive work environment
Chance to lead transformational initiatives in contact center technologies
Flexibility to work remotely part of the week while also having opportunities for in-person collaboration
What to Expect (Job Responsibilities)
Collaborate with account executives, pre-sales teams, and partners to identify and pursue sales opportunities
Engage with vendors and delivery partners to align on best practices and sales strategies
Run enablement sessions to upskill field teams and drive pipeline activity
Assist with customer discovery calls and manage deal progress across the territory
Advocate for continuous improvement and innovation by staying ahead of industry trends and emerging technologies
What is Required (Qualifications)
Minimum 7 years of experience in cloud contact center sales
Proven experience in channel sales with a track record of achieving sales targets
Strong analytical skills and experience with scale selling
Technical expertise in Zendesk and Amazon Connect is advantageous
Ability to work autonomously and as part of a fast‑paced team
How to Stand Out (Preferred Qualifications)
Experience selling at the C-level
Proven ability to proactively pursue new business opportunities
Strong communicator with excellent writing, speaking, and listening skills
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Customer Experience Solutions
Why consider this job opportunity
Salary up to $353,000.00
Potential for bonuses and additional incentives
Opportunities for professional growth and development within the organization
Collaborative and inclusive work environment
Chance to lead transformational initiatives in contact center technologies
Flexibility to work remotely part of the week while also having opportunities for in-person collaboration
What to Expect (Job Responsibilities)
Collaborate with account executives, pre-sales teams, and partners to identify and pursue sales opportunities
Engage with vendors and delivery partners to align on best practices and sales strategies
Run enablement sessions to upskill field teams and drive pipeline activity
Assist with customer discovery calls and manage deal progress across the territory
Advocate for continuous improvement and innovation by staying ahead of industry trends and emerging technologies
What is Required (Qualifications)
Minimum 7 years of experience in cloud contact center sales
Proven experience in channel sales with a track record of achieving sales targets
Strong analytical skills and experience with scale selling
Technical expertise in Zendesk and Amazon Connect is advantageous
Ability to work autonomously and as part of a fast‑paced team
How to Stand Out (Preferred Qualifications)
Experience selling at the C-level
Proven ability to proactively pursue new business opportunities
Strong communicator with excellent writing, speaking, and listening skills
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr