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Zendesk

Principal Contact Center Sales Specialist

Zendesk, Indiana, Pennsylvania, us, 15705

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Employer Industry: Customer Experience Solutions

Why consider this job opportunity:

Salary up to $353,000.00

Opportunity for professional growth and development within a leading company

Work in a collaborative and inclusive environment

Engage in transformational initiatives leveraging cutting‑edge technologies

Flexibility to work remotely part of the week

Potential eligibility for bonuses and related incentives

What to Expect (Job Responsibilities):

Collaborate with account executives, pre‑sales teams, and partners to identify and pursue sales opportunities

Conduct enablement sessions to upskill field teams and drive pipeline activity

Manage customer discovery calls and track deal progress across the territory

Coordinate with pre‑sales teams to deliver tailored value propositions based on customer needs

Advocate for continuous improvement and innovation by staying ahead of industry trends

What is Required (Qualifications):

Minimum 7 years of experience in cloud contact center sales

Strong analytical skills and experience with scale selling

Proven experience in channel sales and selling at the C-level

Track record of achieving sales targets and proactively pursuing new business opportunities

Excellent communication skills, including strong writing, speaking, and listening abilities

How to Stand Out (Preferred Qualifications):

Technical expertise in Zendesk and Amazon Connect is advantageous

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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