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Zendesk

Principal Contact Center Sales Specialist

Zendesk, Orangeburg, South Carolina, us, 29117

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Employer Industry: Customer Experience Solutions

Why Consider this Job Opportunity?

Salary up to $353,000.00 (On Target Earnings)

Opportunity for professional growth and development within a leading company

Collaborative and inclusive work environment

Chance to lead transformational contact center initiatives using cutting‑edge technologies

Eligible for bonuses and related incentives based on performance

Flexibility to work remotely part of the week while also collaborating in person at various company offices

What to Expect (Job Responsibilities):

Collaborate with account executives, pre‑sales teams, and partners to identify and pursue sales opportunities

Engage with vendors and delivery partners to align on best practices and sales strategies

Conduct enablement sessions to upskill field teams and drive pipeline activity

Assist with customer discovery calls and manage deal progress across the territory

Partner with AWS and Amazon Connect account managers to align with customer requirements

What is Required (Qualifications):

Minimum 7 years of experience in cloud contact center sales

Strong analytical skills

Proven experience in channel sales

Ability to work autonomously and as part of a fast‑paced team

Proven track record in achieving sales targets and proactively pursuing new business opportunities

How to Stand Out (Preferred Qualifications):

Technical expertise in Zendesk and Amazon Connect

Experience selling at the C-level

Strong communication skills, including writing, speaking, and listening abilities

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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