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AAA - CSAA Insurance Group

Commercial Casualty Claims Specialist (Remote)

AAA - CSAA Insurance Group, Montgomery, Alabama, United States

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Employer Industry: Commercial Insurance

Why consider this job opportunity:

Total compensation package including performance bonuses and 401(k) with a company match

Opportunity for career advancement and growth within a dynamic and innovative organization

Flexible working options available: remote, hybrid, or in-person

Supportive and inclusive company culture dedicated to community service and environmental sustainability

Chance to work in a rapidly evolving industry focused on modern mobility solutions

Job Responsibilities:

Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision

Handle all aspects of liability injury claims, including coverage, liability, and damage concerns

Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed

Develop negotiation strategies to resolve claims effectively with insureds, claimants, or representatives of the injured parties

Communicate pertinent case facts to supervisors or management when appropriate

Qualifications:

2+ years of casualty claims experience or a minimum of 2 years of claims experience including 1+ year of commercial claims experience

High School Diploma/GED or a minimum of 3 years of experience in a casualty claims role within the P&C insurance industry

Required to acquire and/or maintain multiple Adjuster’s Licenses (state‑specific) within the first 90 days of employment

Outstanding interpersonal and strong computer navigation abilities

Ability to handle several tasks simultaneously

Preferred Qualifications:

3+ years of casualty claims handling experience

Prior experience with commercial policies

BA/BS in business, insurance, or a related area

Flexibility to work any shift during the operating hours of 5:30 a.m. to 7 p.m. in your time zone, which may include evenings and/or weekends

Shows respect for differences through excellent communication skills with people from diverse backgrounds

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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