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AAA - CSAA Insurance Group

Commercial Casualty Claims Specialist (Remote)

AAA - CSAA Insurance Group, Oklahoma City, Oklahoma, United States

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Why consider this job opportunity

Total compensation package including performance bonuses and 401(k) with company match

Opportunity for career advancement and growth within a dynamic and innovative company

Flexibility to work remotely, hybrid, or in-person

Supportive and inclusive company culture focused on community and service

Chance to work in a rapidly evolving industry, reinventing commercial insurance solutions

What to Expect (Job Responsibilities)

Manage all claims efficiently and effectively to an appropriate resolution with minimal supervision

Handle all aspects of liability injury claims of low to moderate complexity, including coverage, liability, and damage concerns

Assist in taking first notice of loss calls (FNOL) and participate in the department phone queue as needed

Develop negotiation strategies to resolve claims effectively with insureds, claimants, or representatives of the injured parties

Communicate pertinent case facts to supervisors or management when appropriate

What is Required (Qualifications)

2+ years of Casualty claims experience OR a minimum of 2 years of claims experience including 1+ year of Commercial claims experience

High School/GED or a minimum of 3 years experience in a Casualty claims role within the P&C insurance industry

Required to acquire and/or maintain multiple Adjuster’s Licenses (state‑specific) within the first 90 days of employment

Outstanding interpersonal and strong computer navigation abilities

Ability to handle several tasks simultaneously

How to Stand Out (Preferred Qualifications)

3+ years of Casualty claims handling experience

Prior experience with Commercial policies

BA/BS in business, insurance, or a related area

Flexibility to work any shift during operating hours, including evenings and/or weekends

Capability to complete training and perform the job in a remote setting as required

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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