Sedgwick
Employer Industry: Insurance and Hospitality Services
Why consider this job opportunity
Salary range of $17-$18 per hour, with potential for additional bonuses
Opportunity for career advancement and growth within the organization
Work remotely with flexible scheduling, including weekends
Supportive and caring work culture recognized as one of America’s Greatest Workplaces
Chance to make a positive impact on families during challenging times
What to Expect (Job Responsibilities)
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search and secure hotel accommodations while balancing family preferences with carrier guidelines
Facilitate reservations and ensure all necessary confirmations and authorizations are received
Communicate details and instructions to insured families with professionalism and empathy
Maintain accurate documentation in internal systems and support families through various challenges
What is Required (Qualifications)
Minimum of two (2) years of experience in customer service, preferably in the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication, grammar, and interpersonal skills
Strong attention to detail and data entry skills
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications)
Bachelor's degree or equivalent from an accredited college or university
Strong organizational skills and ability to multitask
Experience handling escalations and sensitive situations with care
Proven ability to perform well under pressure
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity
Salary range of $17-$18 per hour, with potential for additional bonuses
Opportunity for career advancement and growth within the organization
Work remotely with flexible scheduling, including weekends
Supportive and caring work culture recognized as one of America’s Greatest Workplaces
Chance to make a positive impact on families during challenging times
What to Expect (Job Responsibilities)
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search and secure hotel accommodations while balancing family preferences with carrier guidelines
Facilitate reservations and ensure all necessary confirmations and authorizations are received
Communicate details and instructions to insured families with professionalism and empathy
Maintain accurate documentation in internal systems and support families through various challenges
What is Required (Qualifications)
Minimum of two (2) years of experience in customer service, preferably in the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent communication, grammar, and interpersonal skills
Strong attention to detail and data entry skills
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications)
Bachelor's degree or equivalent from an accredited college or university
Strong organizational skills and ability to multitask
Experience handling escalations and sensitive situations with care
Proven ability to perform well under pressure
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr