Sedgwick
Employer Industry: Insurance and Hospitality Services
Why consider this job opportunity:
Salary range of $17-$18/hr
Opportunity for career advancement and growth within the organization
Work remotely with flexible scheduling options
Supportive and caring work culture recognized as a Great Place to Work®
Chance to make a positive impact by assisting families during challenging times
What to Expect (Job Responsibilities):
Serve as the first point of contact for insured families, confirming their needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences with carrier guidelines
Facilitate and confirm hotel reservations, ensuring all necessary agreements and authorizations are in place
Communicate confirmations and check‑in instructions to insured families with professionalism and empathy
Address escalations and challenges faced by families, providing support with confidence and care
What is Required (Qualifications):
Minimum of two (2) years of experience in customer service, preferably within the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication, grammar, and interpersonal skills
Excellent data entry skills with a high attention to detail
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications):
Bachelor's degree or equivalent from an accredited college or university
Experience handling sensitive situations with empathy and professionalism
#Insurance #Hospitality #RemoteWork #CareerGrowth #CustomerService
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary range of $17-$18/hr
Opportunity for career advancement and growth within the organization
Work remotely with flexible scheduling options
Supportive and caring work culture recognized as a Great Place to Work®
Chance to make a positive impact by assisting families during challenging times
What to Expect (Job Responsibilities):
Serve as the first point of contact for insured families, confirming their needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences with carrier guidelines
Facilitate and confirm hotel reservations, ensuring all necessary agreements and authorizations are in place
Communicate confirmations and check‑in instructions to insured families with professionalism and empathy
Address escalations and challenges faced by families, providing support with confidence and care
What is Required (Qualifications):
Minimum of two (2) years of experience in customer service, preferably within the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication, grammar, and interpersonal skills
Excellent data entry skills with a high attention to detail
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications):
Bachelor's degree or equivalent from an accredited college or university
Experience handling sensitive situations with empathy and professionalism
#Insurance #Hospitality #RemoteWork #CareerGrowth #CustomerService
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr