Sedgwick
Employer Industry: Insurance and Hospitality Services
Why consider this job opportunity
Salary range of $17-$18 per hour
Opportunity for career advancement and growth within the organization
Remote work flexibility with schedules starting after 1 PM EST and weekend availability
Supportive and collaborative work environment recognized as a Great Place to Work®
Chance to make a positive impact on families during challenging times
What to Expect (Job Responsibilities)
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search, evaluate, and secure hotels while balancing family preferences with carrier guidelines
Facilitate reservations and ensure rate agreements and required authorizations are received
Communicate confirmations to insured families, including hotel details and check-in instructions
Coordinate check-ins, check-outs, and extensions while maintaining accurate documentation
What is Required (Qualifications)
Bachelor's degree or equivalent from an accredited college or university preferred
Minimum of two (2) years of experience in customer service, preferably in the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication and interpersonal skills
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications)
Previous experience in travel or hospitality coordination
Strong data entry skills with high attention to detail
Excellent judgment and problem-solving abilities
Experience handling sensitive situations with empathy and care
#Insurance #Hospitality #RemoteWork #CustomerService #CareerOpportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary range of $17-$18 per hour
Opportunity for career advancement and growth within the organization
Remote work flexibility with schedules starting after 1 PM EST and weekend availability
Supportive and collaborative work environment recognized as a Great Place to Work®
Chance to make a positive impact on families during challenging times
What to Expect (Job Responsibilities)
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search, evaluate, and secure hotels while balancing family preferences with carrier guidelines
Facilitate reservations and ensure rate agreements and required authorizations are received
Communicate confirmations to insured families, including hotel details and check-in instructions
Coordinate check-ins, check-outs, and extensions while maintaining accurate documentation
What is Required (Qualifications)
Bachelor's degree or equivalent from an accredited college or university preferred
Minimum of two (2) years of experience in customer service, preferably in the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication and interpersonal skills
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications)
Previous experience in travel or hospitality coordination
Strong data entry skills with high attention to detail
Excellent judgment and problem-solving abilities
Experience handling sensitive situations with empathy and care
#Insurance #Hospitality #RemoteWork #CustomerService #CareerOpportunity
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr