Sedgwick
Employer Industry: Insurance and Hospitality Services
Why consider this job opportunity:
Salary up to $18/hr
Opportunity for career advancement and growth within the organization
Work remotely with flexible scheduling options
Supportive and caring work culture recognized as a Great Place to Work
Chance to make a positive impact on insured families during challenging times
What to Expect (Job Responsibilities):
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences and carrier guidelines
Facilitate reservations and communicate confirmations to insured families with professionalism and empathy
Coordinate check-ins, check-outs, and extensions while maintaining accurate documentation in internal systems
Address escalations and support families through challenges with confidence and care
What is Required (Qualifications):
Minimum of two (2) years of experience in customer service, preferably in the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent and professional phone voice with strong communication and interpersonal skills
Strong data entry skills with high attention to detail
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications):
Bachelor's degree or equivalent from an accredited college or university
Experience in the travel or hospitality industries
Strong organizational skills and ability to multitask effectively
Ability to handle work-related stress and meet deadlines
Experience with customer service in high-pressure environments
#Insurance #HospitalityServices #RemoteWork #CustomerService #CareerOpportunity
#J-18808-Ljbffr
Why consider this job opportunity:
Salary up to $18/hr
Opportunity for career advancement and growth within the organization
Work remotely with flexible scheduling options
Supportive and caring work culture recognized as a Great Place to Work
Chance to make a positive impact on insured families during challenging times
What to Expect (Job Responsibilities):
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences and carrier guidelines
Facilitate reservations and communicate confirmations to insured families with professionalism and empathy
Coordinate check-ins, check-outs, and extensions while maintaining accurate documentation in internal systems
Address escalations and support families through challenges with confidence and care
What is Required (Qualifications):
Minimum of two (2) years of experience in customer service, preferably in the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Excellent and professional phone voice with strong communication and interpersonal skills
Strong data entry skills with high attention to detail
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications):
Bachelor's degree or equivalent from an accredited college or university
Experience in the travel or hospitality industries
Strong organizational skills and ability to multitask effectively
Ability to handle work-related stress and meet deadlines
Experience with customer service in high-pressure environments
#Insurance #HospitalityServices #RemoteWork #CustomerService #CareerOpportunity
#J-18808-Ljbffr