Sedgwick
Employer Industry: Insurance and Hospitality Services
Why consider this job opportunity:
Salary range of $17-$18 per hour
Opportunity for career advancement and potential for a permanent position based on business needs
Work remotely, providing flexibility in your work environment
Join a company recognized as one of America's Greatest Workplaces and a Certified Great Place to Work®
Supportive team culture that values compassion and professionalism in service delivery
What to Expect (Job Responsibilities):
Serve as the first point of contact for insured families, confirming their needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences with carrier guidelines
Facilitate hotel reservations, ensuring rate agreements and required authorizations are received
Communicate confirmations and check-in instructions to insured families with professionalism and empathy
Address escalations and support families through challenges, ensuring accurate documentation in internal systems
What is Required (Qualifications):
Minimum of two (2) years of experience in customer service, preferably within the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication, grammar, and interpersonal skills
Excellent phone voice and data entry skills with high attention to detail
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications):
Bachelor’s degree or equivalent from an accredited college or university preferred
Experience in the travel or hospitality industry
#Insurance #Hospitality #RemoteWork #CareerOpportunity #CustomerService
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary range of $17-$18 per hour
Opportunity for career advancement and potential for a permanent position based on business needs
Work remotely, providing flexibility in your work environment
Join a company recognized as one of America's Greatest Workplaces and a Certified Great Place to Work®
Supportive team culture that values compassion and professionalism in service delivery
What to Expect (Job Responsibilities):
Serve as the first point of contact for insured families, confirming their needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences with carrier guidelines
Facilitate hotel reservations, ensuring rate agreements and required authorizations are received
Communicate confirmations and check-in instructions to insured families with professionalism and empathy
Address escalations and support families through challenges, ensuring accurate documentation in internal systems
What is Required (Qualifications):
Minimum of two (2) years of experience in customer service, preferably within the travel, hospitality, or insurance industries
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication, grammar, and interpersonal skills
Excellent phone voice and data entry skills with high attention to detail
Ability to work independently and effectively in a remote team environment
How to Stand Out (Preferred Qualifications):
Bachelor’s degree or equivalent from an accredited college or university preferred
Experience in the travel or hospitality industry
#Insurance #Hospitality #RemoteWork #CareerOpportunity #CustomerService
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr