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Sedgwick

Remote Hotel Coordinator

Sedgwick, Jackson, Mississippi, United States

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Employer Industry: Insurance Services

Why consider this job opportunity:

Salary up to $18/hr

Opportunity for career advancement and growth within the organization

Work remotely with flexible scheduling options

Supportive and collaborative work environment

Chance to make a positive impact on families during challenging times

Recognized as a Great Place to Work and featured in Fortune's Best Workplaces

What to Expect (Job Responsibilities):

Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process

Search, evaluate, and secure hotel accommodations while balancing family preferences with carrier guidelines

Facilitate reservations and ensure all necessary authorizations are received

Communicate confirmations and check‑in instructions to insured families with professionalism and empathy

Support families through challenges and address escalations confidently

What is Required (Qualifications):

Minimum of two (2) years of experience in customer service, preferably in the travel, hospitality, or insurance industries

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Strong communication, grammar, and interpersonal skills

Excellent data entry skills with high attention to detail

Ability to work effectively in a remote team environment

How to Stand Out (Preferred Qualifications):

Bachelor’s degree or equivalent from an accredited college or university

Experience in the travel or hospitality industries

Ability to handle work‑related stress and multiple priorities simultaneously

Strong organizational skills and ability to multitask

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.

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