Sedgwick
Why consider this job opportunity
Salary range of $17-$18 per hour Opportunity for temporary to permanent employment based on business needs Remote work flexibility with schedules starting after 1 PM EST and weekend availability Recognition as a Great Place to Work® and inclusion in Fortune's Best Workplaces in Financial Services & Insurance Supportive and caring workplace culture focused on employee growth and work-life balance Chance to make a meaningful impact by assisting families during challenging times What to Expect (Job Responsibilities)
Serve as the first point of contact for insured families, confirming needs and explaining hotel and payment processes Search, evaluate, and secure hotel accommodations while balancing family preferences with carrier guidelines Facilitate reservations and ensure rate agreements and authorizations are received Communicate confirmations to families professionally, including hotel details and check-in instructions Address escalations and challenges with confidence, maintaining detailed documentation of hotel arrangements What is Required (Qualifications)
Minimum of two (2) years of experience in customer service, preferably in travel, hospitality, or insurance industries Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong communication, grammar, and interpersonal skills Excellent attention to detail and strong data entry skills Ability to work independently and effectively in a remote team environment How to Stand Out (Preferred Qualifications)
Bachelor's degree or equivalent from an accredited college or university Experience in the travel or hospitality industry Strong organizational skills and ability to multitask Ability to handle work-related stress and meet deadlines Exceptional phone voice and strong problem‑solving skills We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Salary range of $17-$18 per hour Opportunity for temporary to permanent employment based on business needs Remote work flexibility with schedules starting after 1 PM EST and weekend availability Recognition as a Great Place to Work® and inclusion in Fortune's Best Workplaces in Financial Services & Insurance Supportive and caring workplace culture focused on employee growth and work-life balance Chance to make a meaningful impact by assisting families during challenging times What to Expect (Job Responsibilities)
Serve as the first point of contact for insured families, confirming needs and explaining hotel and payment processes Search, evaluate, and secure hotel accommodations while balancing family preferences with carrier guidelines Facilitate reservations and ensure rate agreements and authorizations are received Communicate confirmations to families professionally, including hotel details and check-in instructions Address escalations and challenges with confidence, maintaining detailed documentation of hotel arrangements What is Required (Qualifications)
Minimum of two (2) years of experience in customer service, preferably in travel, hospitality, or insurance industries Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Strong communication, grammar, and interpersonal skills Excellent attention to detail and strong data entry skills Ability to work independently and effectively in a remote team environment How to Stand Out (Preferred Qualifications)
Bachelor's degree or equivalent from an accredited college or university Experience in the travel or hospitality industry Strong organizational skills and ability to multitask Ability to handle work-related stress and meet deadlines Exceptional phone voice and strong problem‑solving skills We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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