Sedgwick
Employer Industry: Insurance and Hospitality Services
Why consider this job opportunity:
Salary range of $17-$18 per hour
Temporary to permanent opportunity based on business needs
Work remotely with flexible scheduling options
Opportunity to make a meaningful impact on families during challenging times
Supportive and collaborative work environment recognized as a Great Place to Work
Chance to grow your career with a leading employer in the industry
What to Expect (Job Responsibilities):
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences with carrier guidelines
Facilitate reservations and communicate confirmations to insured families with professionalism and empathy
Coordinate check-ins, check-outs, and extensions, verifying paperwork and updating records accurately
Address escalations and support families through challenges with confidence and care
What is Required (Qualifications):
Minimum of two (2) years of experience in customer service, preferably in the travel, hospitality, or insurance industries
Bachelor's degree or equivalent from an accredited college or university preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication, grammar, and interpersonal skills
Ability to work effectively in a remote team environment and handle multiple priorities simultaneously
How to Stand Out (Preferred Qualifications):
Experience in the travel or hospitality industry
Excellent and professional phone voice
Strong data entry skills with high attention to detail
Ability to work independently and show initiative
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
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Why consider this job opportunity:
Salary range of $17-$18 per hour
Temporary to permanent opportunity based on business needs
Work remotely with flexible scheduling options
Opportunity to make a meaningful impact on families during challenging times
Supportive and collaborative work environment recognized as a Great Place to Work
Chance to grow your career with a leading employer in the industry
What to Expect (Job Responsibilities):
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences with carrier guidelines
Facilitate reservations and communicate confirmations to insured families with professionalism and empathy
Coordinate check-ins, check-outs, and extensions, verifying paperwork and updating records accurately
Address escalations and support families through challenges with confidence and care
What is Required (Qualifications):
Minimum of two (2) years of experience in customer service, preferably in the travel, hospitality, or insurance industries
Bachelor's degree or equivalent from an accredited college or university preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication, grammar, and interpersonal skills
Ability to work effectively in a remote team environment and handle multiple priorities simultaneously
How to Stand Out (Preferred Qualifications):
Experience in the travel or hospitality industry
Excellent and professional phone voice
Strong data entry skills with high attention to detail
Ability to work independently and show initiative
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
#J-18808-Ljbffr