Sedgwick
Employer Industry:
Insurance and Hospitality Services
Why consider this job opportunity
Salary range of $17-$18/hr
Temporary to permanent opportunity based on business needs
Work remotely with a flexible schedule starting after 1 PM EST during weekdays
Opportunity to support families during challenging times, making a meaningful impact
Recognized as a Great Place to Work and featured in various top workplace lists
Collaborative team environment that values initiative and independence
What to Expect (Job Responsibilities)
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences and carrier guidelines
Facilitate reservations and communicate confirmations to insured families with professionalism and empathy
Coordinate check‑ins, check‑outs, and extensions, ensuring accurate documentation and record‑keeping
Address escalations and support families through challenges with confidence and care
What is Required (Qualifications)
Minimum of two (2) years of experience in customer service, preferably within the travel, hospitality, or insurance industries
Bachelor's degree or equivalent from an accredited college or university preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication, grammar, and interpersonal skills
Ability to work effectively in a remote team environment and manage multiple priorities
How to Stand Out (Preferred Qualifications)
Experience in the travel or hospitality industries
Strong data entry skills with high attention to detail
Excellent and professional phone voice
Ability to work independently and show initiative in a fast‑paced environment
Strong organizational skills
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr
Insurance and Hospitality Services
Why consider this job opportunity
Salary range of $17-$18/hr
Temporary to permanent opportunity based on business needs
Work remotely with a flexible schedule starting after 1 PM EST during weekdays
Opportunity to support families during challenging times, making a meaningful impact
Recognized as a Great Place to Work and featured in various top workplace lists
Collaborative team environment that values initiative and independence
What to Expect (Job Responsibilities)
Serve as the first point of contact for insured families, confirming needs and explaining the hotel and payment process
Search, evaluate, and secure hotel accommodations while balancing family preferences and carrier guidelines
Facilitate reservations and communicate confirmations to insured families with professionalism and empathy
Coordinate check‑ins, check‑outs, and extensions, ensuring accurate documentation and record‑keeping
Address escalations and support families through challenges with confidence and care
What is Required (Qualifications)
Minimum of two (2) years of experience in customer service, preferably within the travel, hospitality, or insurance industries
Bachelor's degree or equivalent from an accredited college or university preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
Strong communication, grammar, and interpersonal skills
Ability to work effectively in a remote team environment and manage multiple priorities
How to Stand Out (Preferred Qualifications)
Experience in the travel or hospitality industries
Strong data entry skills with high attention to detail
Excellent and professional phone voice
Ability to work independently and show initiative in a fast‑paced environment
Strong organizational skills
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr