San Jose Staffing is hiring: Senior User Experience Researcher in San Jose

Nutanix User Experience Team Opportunity

Hungry, Humble, Honest, with Heart. The Opportunity Are you a passionate user researcher who thrives on empathy and data-driven insights, with a knack for translating complex user behaviors into actionable strategies? If so, you'll love joining our dynamic team at Nutanix, where your work will directly shape innovative user experiences for our leading-edge cloud and enterprise products, all within a culture that prioritizes collaboration, creativity, and continuous learning.

About the Team At Nutanix, you will be joining the Nutanix User Experience team, a dynamic group of 70 talented individuals spanning across the US, Germany, and India. Our team thrives on a culture that emphasizes "Design" and "Customer delight" deeply embedded in every step of our product cycle. We embrace a design-first philosophy that melds consumer-grade aesthetics with web-scale engineering, creating exceptional user experiences reminiscent of the consumer world. We are particularly interested in candidates who exhibit a passion for understanding user needs and possess a portfolio that showcases robust qualitative and quantitative research skills in both enterprise on-premise and cloud design. You will report to the Sr. Manager, Design, who is committed to fostering a collaborative and innovative environment.

Our work setup is hybrid, requiring you to be in the office 2-3 days per week, which allows for a great balance between in-person collaboration and the flexibility of remote work. Additionally, this position has no travel requirements, enabling you to focus on your contributions to our projects without the need for frequent commuting.

Your Role

• Lead and execute comprehensive user research initiatives to uncover user needs and behaviors across our product portfolio.
• Collaborate cross-functionally with designers, product managers, and engineers to integrate user research findings into the product development lifecycle.
• Develop and implement research protocols, leveraging both qualitative and quantitative methods, to inform design decisions.
• Utilize telemetry data and analytics tools to enhance insights into user interactions and drive product optimization strategies.
• Monitor and report on user engagement through dashboards and other reporting mechanisms, tracking progress over time.
• Mentor junior researchers and designers, promoting a culture of learning and user-centered design principles within the team.
• Champion user advocacy by effectively communicating research insights and user stories to stakeholders and leadership.
• Establish key objectives for the first year, focusing on building a robust research strategy for flagship products and fostering a user-centric design culture.

What You Will Bring

• 7-10+ years of user research experience for web and/or cloud products.
• Must have domain experience in cloud computing, etc.
• Must be able to articulate the business impact of successful research projects.
• B2B experience required.
• Strong proficiency in qualitative and quantitative research methodologies.
• Expertise in analyzing telemetry data using tools like Google Analytics or Adobe Analytics.
• Solid understanding of statistical methods and data analysis techniques.
• Exceptional communication skills for stakeholder presentations and reports.
• Ability to synthesize and translate research insights into actionable design improvements.
• Experience in developing user journeys and conducting contextual inquiries.
• Bachelor's degree in design, Human-Computer Interaction (HCI), Data Science, or a related field; advanced degree preferred.

Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 197,600 and USD $ 296,400 per year. However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith. We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

In Summary: The Nutanix User Experience team is looking to hire a passionate researcher who thrives on empathy and data-driven insights . Your work will directly shape innovative user experiences for our leading-edge cloud and enterprise products . The pay range for this position at commencement of employment is expected to be between USD $ 197,600 and USD $ 296,400 per year . En Español: ¿Es usted un investigador de usuarios apasionado que prospera en la empatía y las ideas basadas en datos, con el don para traducir los comportamientos complejos del usuario en estrategias accionables? Si es así, le encantará unirse a nuestro equipo dinámico de Nutanix, donde su trabajo dará forma directa a experiencias innovadoras del usuario para nuestros productos cloud y empresariales líderes, todo dentro de una cultura que prioriza la colaboración, creatividad y aprendizaje continuo. Nuestra configuración de trabajo es híbrida, que requiere estar en la oficina 2-3 días por semana, lo que permite un gran equilibrio entre la colaboración personal y la flexibilidad del trabajo remoto. Además, este puesto no tiene requisitos de viaje, lo cual le permite centrarse en sus contribuciones a nuestros proyectos sin necesidad de desplazamientos frecuentes. Su Role Liderazgo e ejecutar iniciativas integrales de investigación de usuarios para descubrir las necesidades y comportamientos de los usuarios en toda nuestra cartera de productos. Colaborar cross-funcionalmente con diseñadores, gerentes de producto e ingenieros para integrar los hallazgos de la investigación de usuario en el ciclo de vida del desarrollo del producto. Debe tener experiencia en dominio de computación en la nube, etc. Deberá ser capaz de articular el impacto empresarial de los proyectos de investigación exitosos. Se requiere experiencia B2B. Una fuerte competencia en metodologías de investigación cualitativas y cuantitativas. Conocimiento en análisis de datos telemétricos utilizando herramientas como Google Analytics o Adobe Analytics. Comprensión sólida de métodos estadísticos y técnicas de análisis de información. Habilidades excepcionales de comunicación para presentaciones e informes de las partes interesadas. Capacidad para sintetizar y traducir conocimientos de investigación en mejoras de diseño accionables. Experiencia en desarrollar viajes de usuarios y realizar consultas contextuales. Licenciatura en Diseño, Interacción Humano-Computador (HCI), Ciencias de Datos o un campo relacionado; grado avanzado preferido. Arreglo de trabajo híbrido: Este papel opera en una capacidad remota, alinea los beneficios del lugar de trabajo con los recursos específicos proporcionados en lugares de trabajo. Los detalles adicionales que se esperan pueden variar. El rango de remuneración para este puesto al inicio del empleo se espera que sea entre USD $ 197,600 y USD $ 296,400 por año. Sin embargo, el salario base ofrecido puede variar dependiendo de múltiples factores individualizados, incluida la ubicación en el mercado, los conocimientos relacionados con el trabajo, las habilidades y la experiencia. El paquete total de compensación para esta posición también puede incluir otros elementos, incluyendo un bono de inscripción, unidades de acciones restringidas y premios discrecionales además de una gama completa de beneficios médicos, financieros y / u otras prestaciones (incluyendo 401k) eligibilidad y varios beneficios gratuitos pagados, como vacaciones, tiempo de enfermedad y licencia parental), según el puesto ofrecido. Se proporcionarán detalles de participación en estos planes si un empleado recibe una oferta de publicación de beneficios. Si se contrata, el empleado estará en una "posición a tiempo" y la Empresa reservará al Empleador sueldo (Optional o Oportunidad). Los solicitantes calificados se consideran para obtener oportunidades de empleo sin importar raza, color, religión, sexo, orientación sexual, identidad o expresión de género, origen nacional, edad, estado civil, estatus de veterano protegido, estado de discapacidad u otra categoría protegida por la ley aplicable. Reclutamos y promovemos a individuos únicamente sobre la base de las cualificaciones para el trabajo que debe llenarse. Nos esforzamos por fomentar un entorno laboral inclusivo que permita a todos nuestros Nutants ser ellos mismos y hacer un gran trabajo en un ambiente seguro y acogedor, libre de discriminación ilegítima, intimidación o hostigamiento. Como parte de este compromiso, nos aseguraremos de que las personas con discapacidades reciban alojamientos razonables.