CAI
A leading global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote technical support to English and Portuguese-speaking users. The role involves troubleshooting hardware and software issues, ensuring excellent customer service, and maintaining proper documentation of support tickets. Candidates must have a high school diploma, at least six months of technical support experience, and strong communication skills. This full-time position requires the ability to work weekdays from 6:00 am to 2:30 pm EST.
#J-18808-Ljbffr