Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote Level 1 support to users in English and Portuguese. The role requires at least 6 months of experience in a Service Desk or technical support environment, along with strong troubleshooting and customer service skills. Ideal candidates will excel in communication, attention to detail, and problem-solving. This full-time position operates weekdays from 6:00 am to 2:30 pm EST, ensuring a commitment to excellent customer experiences. #J-18808-Ljbffr