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CAI

Remote Bilingual Service Desk Analyst (English/Portuguese)

CAI, San Juan, San Juan, us, 00902

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A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support for English and Portuguese users. In this remote role, you will interact with customers to resolve technical issues and ensure outstanding customer service. Ideal candidates have a high school diploma, customer service experience, and ability to work from 6:00 am to 2:30 pm EST. Competitive pay and benefits are offered. #J-18808-Ljbffr