Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support to English and Portuguese-speaking users. This remote position requires strong customer service and troubleshooting skills, along with a minimum of 6 months’ experience in a Service Desk role. Candidates must be detail-oriented and able to work weekday mornings. The role includes providing general IT support and ensuring proper documentation of all customer interactions. #J-18808-Ljbffr