Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide technical support for English and Portuguese speaking users. The role includes diagnosing technical issues, providing exceptional customer service, and ensuring proper documentation. Candidates should have a minimum of 6 months in a Service Desk or technical support role, excellent troubleshooting skills, and a High School diploma. This is a full-time, remote position offering competitive benefits and a collaborative work environment. #J-18808-Ljbffr