Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote technical support to English and Portuguese speaking users. Key responsibilities include diagnosing technical issues, providing customer service, and ensuring proper documentation of tickets. Candidates should have a minimum of six months' experience in a Service Desk or technical support role, and must be bilingual in English and Portuguese. This position offers a full-time remote work environment with a focus on customer satisfaction. #J-18808-Ljbffr