Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support to English and Portuguese speaking users. This remote role requires strong troubleshooting, customer service, and communication skills. Responsibilities include receiving requests, diagnosing technical issues, and documenting resolutions. Candidates should possess a High School Diploma and at least 6 months of service desk experience. The position offers a collaborative environment with competitive benefits. #J-18808-Ljbffr