Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote technical support to English and Portuguese speaking users. Responsibilities include diagnosing technical issues via phone, email, or chat, and offering customer service. Candidates should possess at least 6 months of experience in a similar role, have strong troubleshooting skills, and communicate effectively in both languages. This is a full-time position with a focus on customer experience. #J-18808-Ljbffr