Remote Bilingual Service Desk Analyst (English/Portuguese)

A leading technology services firm is looking for a Bilingual Service Desk Analyst to deliver Level 1 technical support to English and Portuguese speaking users. This role entails handling requests via phone, email, and chat while ensuring excellent customer service. Candidates should possess strong troubleshooting skills and at least 6 months of experience in a similar role. This full-time position is remote, offering flexibility and opportunities to grow in a dynamic environment. #J-18808-Ljbffr