Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide full-time remote support to users in both English and Portuguese. The role involves resolving technical issues via phone, email, or chat, while ensuring excellent customer service. Candidates should have at least six months of experience in service desk roles, strong troubleshooting skills, and a dedication to enhancing customer experiences. This position offers flexibility with working hours and works predominantly during weekdays. #J-18808-Ljbffr