Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 technical support to English and Portuguese speaking users. This remote position requires excellent customer service and troubleshooting skills. Candidates should have at least 6 months of experience in technical support and a strong work ethic. Responsibilities include diagnosing issues, documenting tickets, and ensuring customer satisfaction through effective communication. #J-18808-Ljbffr