Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide Level 1 support to English and Portuguese speaking users. The role involves troubleshooting hardware and software issues, offering excellent customer service, and documenting all interactions. Candidates must have at least 6 months of experience in a Service Desk role and be bilingual in English and Portuguese. This position is full-time and remote, providing a great opportunity for growth in the technology sector. #J-18808-Ljbffr