Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm seeks a Bilingual Service Desk Analyst to deliver Level 1 technical support for English and Portuguese users. This full-time remote role includes troubleshooting issues, providing outstanding customer service, and ensuring accurate documentation of tickets. Candidates need at least 6 months of experience in technical support, a strong attention to detail, and the ability to prioritize tasks effectively. Ideal for passionate individuals committed to evolving in a dynamic environment. #J-18808-Ljbffr