Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide technical support to English and Portuguese speakers. This remote position requires a minimum of 6 months of experience and strong customer service skills. Responsibilities include diagnosing technical issues via phone, email, or chat, and ensuring proper documentation. Ideal candidates will demonstrate attention to detail and problem-solving capabilities. Comprehensive benefits include medical, dental, and vision insurance. #J-18808-Ljbffr