CAI
A global technology services firm is seeking a Bilingual (French/English) Service Desk Analyst to provide Level 1 technical support. The role involves assisting users through multiple communication channels while demonstrating strong customer service skills. Ideal candidates will have a minimum of 6 months' experience in service desk or technical support, are bilingual in French and English, and hold a high school diploma. This full-time, remote position offers competitive pay and benefits including medical insurance and a 401k plan.
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