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Mercier Consultancy

Dutch Speaking Consultant for SaaS & Cloud Computing Department

Mercier Consultancy, Frankfort, Kentucky, United States

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Mercier Consultancy is on the lookout for a skilled Dutch Speaking Consultant to join our SaaS & Cloud Computing Department. In this vital position, you will provide exceptional support and guidance to Dutch-speaking clients as they explore and utilize our Software as a Service (SaaS) and cloud computing solutions. Your expertise will help clients to understand the advantages and functionalities of our services, ensuring their success in utilizing cloud technologies. As a consultant, your role will involve conducting training sessions, addressing client inquiries, and resolving any technical issues they may encounter. You will play a key role in fostering strong client relationships and ensuring high satisfaction with our offerings. Responsibilities

Assist Dutch-speaking clients with inquiries regarding SaaS and cloud computing products Conduct tailored product demonstrations and training sessions to support client onboarding Troubleshoot technical issues and provide effective solutions in a timely manner Maintain detailed records of client interactions and support requests Collaborate with internal teams to share client feedback and enhance service delivery Stay informed about industry trends and share relevant updates with clients Fluency in Dutch and English, both written and verbal Excellent communication and customer service skills Basic knowledge of SaaS and cloud computing concepts is preferred Strong analytical and problem-solving skills A proactive and self-motivated approach to learning and development Ability to manage multiple tasks effectively in a fast-paced environment Prior experience in customer support or consulting is a plus but not required A passion for technology and eagerness to stay updated on industry advancements Competitive Monthly Salary Monthly Performance Bonus Fully Paid Relocation Package ( Flight, Transfer and Hotel ) Health Insurance Private Health Insurance 2 Extra Salaries Per Year Support In Finding Accommodation After Hotel Fully Paid Training And More...

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