Humana Inc
Remote VoC & BI Lead: Digital Experience Insights
Humana Inc, Raleigh, North Carolina, United States, 27601
A health-focused organization based in Raleigh, NC seeks a Digital Voice of Customer Program Leader. This role involves advancing VoC strategy, managing vendor relationships, and analyzing data to enhance customer experiences. Candidates should hold a Bachelor's degree with ample experience in data analysis and project leadership, demonstrating proficiency in SQL and related tools. Join this innovative team to make a meaningful impact on health services delivery and customer satisfaction.
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