Remote Bilingual Service Desk Analyst (English/Portuguese)

A global technology services firm is seeking a Bilingual Service Desk Analyst to provide remote technical support for English and Portuguese speaking users. Responsibilities include troubleshooting IT issues, providing general IT end-user support, and ensuring excellent customer service. The ideal candidate will have a High School Diploma or GED, possess strong communication and problem-solving skills, and have at least 6 months of experience in a Service Desk role. This full-time position offers a supportive team environment with opportunities for growth. #J-18808-Ljbffr