Motorola Solutions
Customer Service Representative Administrator - US Remote
Motorola Solutions, Albuquerque, New Mexico, United States
Why consider this job opportunity
Salary up to $45,760 Incentive bonus plans available Comprehensive medical, dental, and vision benefits 401K with company match and employee stock purchase plan Generous paid time off packages, including 10 paid holidays Opportunity to work in a supportive, community-focused environment What to Expect (Job Responsibilities)
Maintain account orderliness and ensure field agent assignments for each account Update accounts with new information received from clients and communicate escalated information as needed Facilitate the successful recovery of assigned collateral through effective customer service Utilize a centralized dashboard within the proprietary system to manage tasks Demonstrate product and service knowledge while initiating required actions What is Required (Qualifications)
High School Diploma or GED Minimum of 2 years of customer service and account management experience 2+ years of experience with collateral repossession preferred Strong phone skills with the ability to provide clear and concise direction Legal authorization to work in the U.S. indefinitely is required How to Stand Out (Preferred Qualifications)
Collections or credit experience would be beneficial Proficiency in G‑Suite, MS Office, and related applications Strong multi‑tasking and organizational skills #CommunicationsTechnology #CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Salary up to $45,760 Incentive bonus plans available Comprehensive medical, dental, and vision benefits 401K with company match and employee stock purchase plan Generous paid time off packages, including 10 paid holidays Opportunity to work in a supportive, community-focused environment What to Expect (Job Responsibilities)
Maintain account orderliness and ensure field agent assignments for each account Update accounts with new information received from clients and communicate escalated information as needed Facilitate the successful recovery of assigned collateral through effective customer service Utilize a centralized dashboard within the proprietary system to manage tasks Demonstrate product and service knowledge while initiating required actions What is Required (Qualifications)
High School Diploma or GED Minimum of 2 years of customer service and account management experience 2+ years of experience with collateral repossession preferred Strong phone skills with the ability to provide clear and concise direction Legal authorization to work in the U.S. indefinitely is required How to Stand Out (Preferred Qualifications)
Collections or credit experience would be beneficial Proficiency in G‑Suite, MS Office, and related applications Strong multi‑tasking and organizational skills #CommunicationsTechnology #CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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