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Motorola Solutions

Customer Service Representative Administrator - US Remote

Motorola Solutions, Providence, Rhode Island, United States

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Employer Industry: Communications Technology and Recovery Services

Why consider this job opportunity:

Salary range up to $45,760 USD

Incentive bonus plans available

Comprehensive benefits including medical, dental, and vision coverage

401K with company match and employee stock purchase planGenerous paid time off packages and 10 paid holidays

Opportunity to work in a supportive and community-focused culture

What to Expect (Job Responsibilities):

Maintain account orderliness and ensure field agents are assigned to each account

Update designated accounts with new information received from clients

Communicate escalated information to clients or supervisors as needed

Facilitate the successful recovery of assigned collateral using a centralized dashboard

Demonstrate product and service knowledge while initiating required actions

What is Required (Qualifications):

High School Diploma or GED

2+ years of customer service and account management experience

2+ years of experience with collateral repossession preferred

Strong phone skills with the ability to give clear and concise direction

High level of experience using G-Suite, MS Office, and related applications

How to Stand Out (Preferred Qualifications):

Collections/Credit experience would be beneficial

Detail-oriented with strong multi-tasking and organizational skills

Experience in a fast-paced recovery environment

#CommunicationsTechnology #CustomerService #RecoveryServices #CareerOpportunity #EmployeeBenefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

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