Motorola Solutions
Customer Service Representative Administrator - US Remote
Motorola Solutions, Salt Lake City, Utah, United States
Why consider this job opportunity
Salary up to $45,760 Incentive bonus plans available Comprehensive benefits including medical, dental, and vision coverage Generous paid time off packages and 10 paid holidays Opportunity to work in a supportive and community-focused culture Fully remote position with no travel requirements What to Expect (Job Responsibilities)
Maintain account orderliness and ensure field agents are assigned to each account Update designated accounts with new information received from clients Communicate escalated information to clients or supervisors as needed Facilitate the successful recovery of assigned collateral using a centralized Dashboard Demonstrate product and service knowledge while initiating required actions What is Required (Qualifications)
High School Diploma or GED 2+ years of customer service and account management experience 2+ years of experience with collateral repossession preferred Strong phone skills with the ability to give clear and concise direction High level of experience using G-Suite, MS Office, and related applications How to Stand Out (Preferred Qualifications)
Collections/Credit experience would be beneficial Detail-oriented with strong multi-tasking and organizational skills #Technology #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
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Salary up to $45,760 Incentive bonus plans available Comprehensive benefits including medical, dental, and vision coverage Generous paid time off packages and 10 paid holidays Opportunity to work in a supportive and community-focused culture Fully remote position with no travel requirements What to Expect (Job Responsibilities)
Maintain account orderliness and ensure field agents are assigned to each account Update designated accounts with new information received from clients Communicate escalated information to clients or supervisors as needed Facilitate the successful recovery of assigned collateral using a centralized Dashboard Demonstrate product and service knowledge while initiating required actions What is Required (Qualifications)
High School Diploma or GED 2+ years of customer service and account management experience 2+ years of experience with collateral repossession preferred Strong phone skills with the ability to give clear and concise direction High level of experience using G-Suite, MS Office, and related applications How to Stand Out (Preferred Qualifications)
Collections/Credit experience would be beneficial Detail-oriented with strong multi-tasking and organizational skills #Technology #CustomerService #RemoteWork #CareerOpportunity #EmployeeBenefits We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
#J-18808-Ljbffr