Motorola Solutions
Customer Service Representative Administrator - US Remote
Motorola Solutions, Baltimore, Maryland, United States
Employer Industry: Technology and Communications
Why consider this job opportunity
Salary up to $45,760
Incentive bonus plans and employee stock purchase options
Comprehensive medical, dental, and vision benefits
Generous paid time off packages and 10 paid holidays
Opportunity for career advancement and growth within the organization
Supportive and community-focused work environment
Job Responsibilities
Maintain account orderliness and ensure field agent assignment to each account
Update designated accounts with new information received from clients
Communicate escalated information to clients or supervisors as necessary
Facilitate the successful recovery of assigned collateral
Demonstrate basic product and service knowledge while initiating required actions
Qualifications
High School Diploma or GED
2+ years of customer service and account management experience
2+ years of experience with collateral repossession preferred
Strong phone skills with the ability to give clear and concise direction
High level of experience using G-Suite, MS Office, and related applications
Preferred Qualifications
Collections or credit experience would be beneficial
Detail-oriented with strong multi-tasking and organization skills
#Technology #CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Why consider this job opportunity
Salary up to $45,760
Incentive bonus plans and employee stock purchase options
Comprehensive medical, dental, and vision benefits
Generous paid time off packages and 10 paid holidays
Opportunity for career advancement and growth within the organization
Supportive and community-focused work environment
Job Responsibilities
Maintain account orderliness and ensure field agent assignment to each account
Update designated accounts with new information received from clients
Communicate escalated information to clients or supervisors as necessary
Facilitate the successful recovery of assigned collateral
Demonstrate basic product and service knowledge while initiating required actions
Qualifications
High School Diploma or GED
2+ years of customer service and account management experience
2+ years of experience with collateral repossession preferred
Strong phone skills with the ability to give clear and concise direction
High level of experience using G-Suite, MS Office, and related applications
Preferred Qualifications
Collections or credit experience would be beneficial
Detail-oriented with strong multi-tasking and organization skills
#Technology #CustomerService #CareerOpportunity #CompetitivePay #EmployeeBenefits
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr