MTM
Employer Industry: Healthcare Services
Why consider this job opportunity:
Salary up to $81,800
Health and life insurance plans, along with dental and vision coverage
401(k) with a company match and competitive pay
Paid time off and holiday pay, including maternity/paternity leave
Casual dress environment and tuition reimbursement
Leadership mentoring opportunities and a chance to impact community well-being
What to Expect (Job Responsibilities):
Oversee overarching trends within the IVA and all AI functionality to improve call containment performance
Define, optimize, and govern enterprise-wide IVA processes for operational efficiency
Analyze key performance indicators (KPIs) to assess the financial health of the business
Develop and maintain dashboards and reports to track performance trends
Collaborate with cross-functional teams to identify performance gaps and recommend solutions
What is Required (Qualifications):
High School Diploma or GED
Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field, or equivalent experience
3+ years of experience in business analysis, performance management, or strategic planning
Experience in managing cross-functional projects and initiatives
Proficiency in data visualization tools and advanced Excel skills
How to Stand Out (Preferred Qualifications):
Understanding of Lean Six Sigma or other process improvement methodologies
Strong operational knowledge with data modeling and statistical analysis
Excellent communication and presentation skills with the ability to translate data into actionable insights
Ability to present and manage up to executive-level audiences
Analytical mindset with a focus on measurable outcomes and continuous improvement
#HealthcareServices #BusinessAnalysis #CareerOpportunity #CompetitivePay #LeadershipMentoring
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr
Why consider this job opportunity:
Salary up to $81,800
Health and life insurance plans, along with dental and vision coverage
401(k) with a company match and competitive pay
Paid time off and holiday pay, including maternity/paternity leave
Casual dress environment and tuition reimbursement
Leadership mentoring opportunities and a chance to impact community well-being
What to Expect (Job Responsibilities):
Oversee overarching trends within the IVA and all AI functionality to improve call containment performance
Define, optimize, and govern enterprise-wide IVA processes for operational efficiency
Analyze key performance indicators (KPIs) to assess the financial health of the business
Develop and maintain dashboards and reports to track performance trends
Collaborate with cross-functional teams to identify performance gaps and recommend solutions
What is Required (Qualifications):
High School Diploma or GED
Bachelor’s degree in Business, Finance, Economics, Data Analytics, or related field, or equivalent experience
3+ years of experience in business analysis, performance management, or strategic planning
Experience in managing cross-functional projects and initiatives
Proficiency in data visualization tools and advanced Excel skills
How to Stand Out (Preferred Qualifications):
Understanding of Lean Six Sigma or other process improvement methodologies
Strong operational knowledge with data modeling and statistical analysis
Excellent communication and presentation skills with the ability to translate data into actionable insights
Ability to present and manage up to executive-level audiences
Analytical mindset with a focus on measurable outcomes and continuous improvement
#HealthcareServices #BusinessAnalysis #CareerOpportunity #CompetitivePay #LeadershipMentoring
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr