First American Financial
Sr. Escrow Servicing Operations Specialist (remote possible)
First American Financial, Raleigh, North Carolina, United States
Employer Industry: Mortgage Servicing
Why consider this job opportunity:
Salary up to $31.15 per hour
Comprehensive benefits package including medical, dental, vision, and 401k
Opportunity for career advancement and growth within the organization
Work remotely with flexible scheduling options
Supportive and inclusive workplace culture that celebrates diversity
Employee stock purchase plan available
What to Expect (Job Responsibilities):
Process servicing functions related to escrow from loan acquisition through life‑of‑loan servicing
Maintain escrow interest rates and process deposits and controls
Monitor service delivery, productivity, and quality standards for vendors related to tax, insurance, and claims
Research customer requests and inquiries, evaluate factors, and communicate results
Adhere to regulatory and legal requirements, including investor and state guidelines
What is Required (Qualifications):
High School diploma or equivalent
2‑5 years of experience in a mortgage environment, preferably in mortgage loan servicing specific to escrow account activities
Strong customer service orientation
Detail‑oriented with strong organizational skills
Ability to understand and adhere to state and federal mortgage lending regulations
How to Stand Out (Preferred Qualifications):
Some college education preferred
Strong written, presentation, and verbal communication skills
Problem‑solving skills and ability to multi‑task
Strong knowledge of company operating systems
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
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Why consider this job opportunity:
Salary up to $31.15 per hour
Comprehensive benefits package including medical, dental, vision, and 401k
Opportunity for career advancement and growth within the organization
Work remotely with flexible scheduling options
Supportive and inclusive workplace culture that celebrates diversity
Employee stock purchase plan available
What to Expect (Job Responsibilities):
Process servicing functions related to escrow from loan acquisition through life‑of‑loan servicing
Maintain escrow interest rates and process deposits and controls
Monitor service delivery, productivity, and quality standards for vendors related to tax, insurance, and claims
Research customer requests and inquiries, evaluate factors, and communicate results
Adhere to regulatory and legal requirements, including investor and state guidelines
What is Required (Qualifications):
High School diploma or equivalent
2‑5 years of experience in a mortgage environment, preferably in mortgage loan servicing specific to escrow account activities
Strong customer service orientation
Detail‑oriented with strong organizational skills
Ability to understand and adhere to state and federal mortgage lending regulations
How to Stand Out (Preferred Qualifications):
Some college education preferred
Strong written, presentation, and verbal communication skills
Problem‑solving skills and ability to multi‑task
Strong knowledge of company operating systems
We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.
#J-18808-Ljbffr