Logo
Remote Jobs

Customer Service Representative

Remote Jobs, Saint Paul, Minnesota, United States

Save Job

Overview Employer Industry: Healthcare Services

Why consider this job opportunity:

Salary up to $21.54 per hour

Eligibility for the Public Student Loan Forgiveness program

Generous Paid Time Off (PTO) plans

Access to a 24/7 fitness center for all benefit-eligible team members

Commitment to diversity, equity, and inclusion within the workplace

Opportunity to work remotely from anywhere in the U.S.

Responsibilities

Provide exceptional customer service to patients and staff in a call-center environment

Manage phone contacts to deliver customer-centered services that meet or exceed expectations

Handle various functions related to registration, scheduling, and call routing

Proactively solve problems to ensure efficient resolutions for customer inquiries

Support the clinic care team as a key partner in communication and service delivery

Qualifications

High School diploma or equivalent (GED) required

Minimum of 1 year of customer service experience

At least 6 months of scheduling and/or registration experience preferred

Proficiency in typing with a minimum of 35+ WPM required

Understanding of HIPAA regulations and independent problem-solving skills

Preferred Qualifications

Call center experience preferred

Experience in a healthcare setting preferred

Skilled in Microsoft Office products

#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #DiversityAndInclusion

"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

#J-18808-Ljbffr