Highmark Health
Overview
Employer Industry: Healthcare Services
Benefits
Salary up to $26.88
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction
Engaging work that allows for the resolution of diverse customer inquiries
Responsibilities
Engage with customers confidently and perform the full range of customer service duties
Strive to resolve customer concerns during a single interaction through various communication methods
Respond to a diverse set of customer inquiries with confidence and product knowledge
Work independently while utilizing knowledge resources to assist customers
Consistently exceed performance metrics related to adherence, efficiency, and inquiry timeliness
Qualifications
High School Diploma or GED
1-3 years of experience in a customer service or call center environment
Ability to apply in-depth product knowledge and superior listening skills
Strong multi-tasking abilities while maintaining customer focus
Capability to de-escalate challenging customer interactions
Preferred Qualifications None specified
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #GrowthPotential
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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Benefits
Salary up to $26.88
Opportunity for career advancement and growth within the organization
Supportive and collaborative work environment
Chance to make a positive impact on customer satisfaction
Engaging work that allows for the resolution of diverse customer inquiries
Responsibilities
Engage with customers confidently and perform the full range of customer service duties
Strive to resolve customer concerns during a single interaction through various communication methods
Respond to a diverse set of customer inquiries with confidence and product knowledge
Work independently while utilizing knowledge resources to assist customers
Consistently exceed performance metrics related to adherence, efficiency, and inquiry timeliness
Qualifications
High School Diploma or GED
1-3 years of experience in a customer service or call center environment
Ability to apply in-depth product knowledge and superior listening skills
Strong multi-tasking abilities while maintaining customer focus
Capability to de-escalate challenging customer interactions
Preferred Qualifications None specified
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #GrowthPotential
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
#J-18808-Ljbffr